Refund Policy

Product Purchases

There are no refunds for product purchases.

Seminar Series

There are no refunds for either attendees or webcast viewers, but substitution of an attendee or webcast viewer is allowed without charge or deadline.

Annual Conference

  • Refunds are allowed for all attendee registration categories; there are no refunds for Exhibitor registrations.
  • Substitution of an attendee is allowed without charge or deadline.
  • Refunds will only be given for cancellations made by 3pm Pacific on Tuesday in the week before the conference begins.
  • A 25% administrative fee will be assessed for a refund.